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A delivery model refined over 120+ launches

Six phases, each with a clear purpose, a fixed set of activities and deliverables you can hold us to. No surprises, no black boxes.

Product team working together around laptops
Discovery workshop
The roadmap

Six milestones from first workshop to running at scale

  1. Discover1 to 2 weeks
  2. Strategize1 to 2 weeks
  3. Design2 to 3 weeks
  4. Develop6 to 12 weeks per release
  5. Deploy1 to 2 weeks
  6. ScaleOngoing
  1. 01

    Discover

    Business goals, data audit, AI opportunity mapping.

    1 to 2 weeks

    Activities

    • Stakeholder interviews and goal alignment
    • Current-state systems and data audit
    • AI and automation opportunity mapping
    • Risk, compliance and constraint review

    Deliverables

    • Discovery report
    • Prioritised opportunity map
    • Success metrics
  2. 02

    Strategize

    Roadmap, architecture, ROI model and delivery plan.

    1 to 2 weeks

    Activities

    • Target architecture and technology selection
    • ROI model and investment case
    • Delivery roadmap with phased milestones
    • Team shape and governance model

    Deliverables

    • Technology roadmap
    • Reference architecture
    • Delivery plan and estimate
  3. 03

    Design

    UX flows, design system and technical prototypes.

    2 to 3 weeks

    Activities

    • User research and journey mapping
    • Wireframes, prototypes and usability testing
    • Design system and accessibility standards
    • Technical spikes on high-risk components

    Deliverables

    • Validated prototypes
    • Design system
    • Technical proof of concepts
  4. 04

    Develop

    Agile squads, automated QA, weekly releasable builds.

    6 to 12 weeks per release

    Activities

    • Two-week sprints with weekly demos
    • Automated testing and code review on every change
    • Continuous integration and preview environments
    • Security scanning and performance budgets

    Deliverables

    • Releasable builds every week
    • Test suites and documentation
    • Sprint reports
  5. 05

    Deploy

    Hardened cloud rollout, monitoring and enablement.

    1 to 2 weeks

    Activities

    • Production infrastructure and pipelines
    • Monitoring, alerting and on-call runbooks
    • Data migration and cutover rehearsal
    • User training and change enablement

    Deliverables

    • Production launch
    • Observability dashboards
    • Runbooks and training
  6. 06

    Scale

    Performance, cost tuning and continuous AI improvement.

    Ongoing

    Activities

    • Usage analytics and experimentation
    • Performance and cost optimisation
    • AI model evaluation and retraining
    • Roadmap reviews each quarter

    Deliverables

    • Quarterly roadmap
    • Optimisation reports
    • Continuous improvements

Each phase builds on the one below

Discovery fixes the ground truth, design and development build on it, and deployment and scale keep compounding the value.

WorkshopsAuditScopeEstimateRoadmapADRsDISCOVERYPrototypeBuildTestDemoDESIGN & DEVELOPReleaseObserveOptimiseDEPLOY & SCALE
Deploy & scale

Live, measured and improving

Staged rollouts, observability and continuous AI improvement, with the metric we agreed on day one visible to everyone.

Phases 5 to 6

Analytics dashboard on a laptop screen
Impact measured from week one
Design & develop

Weekly demos, working software

Prototypes become production code in two-week increments, each one demoable and each one closer to the outcome.

Phases 3 to 4

Pairing on production code
Discover & strategise

The ground truth everything rests on

Workshops, audits and architecture decisions that turn an ambition into a scoped, estimated and de-risked plan.

Phases 1 to 2

Team sketching a system on a whiteboard
Strategy before code
Engagement models

Choose the shape that fits your stage

Most clients start with a discovery sprint and step up into a build, a squad or a managed service. Every model uses the same six-phase process.

Discovery sprint

2 to 4 weeks

Fixed-scope build

8 to 16 weeks

Dedicated squad

Quarterly

Managed service

Ongoing

2 to 4 weeks

Discovery sprint

A fixed-fee sprint that produces a validated scope, architecture and estimate. Credited against any build that follows.

8 to 16 weeks

Fixed-scope build

A defined product or platform delivered against agreed milestones, with weekly demos and a fixed budget.

Quarterly

Dedicated squad

A cross-functional team embedded in your organisation, committed to roadmap outcomes and scaled each quarter.

Ongoing

Managed service

SRE, optimisation and continuous AI improvement for platforms we built or inherited, with defined SLAs.

A sprint, in frames

Two weeks from workshop to working software

Discovery on the whiteboard, code in the open, and a dashboard showing the metric we agreed on before we started.

Team sketching a system on a whiteboard
Strategy before code
Pairing on production code
Analytics dashboard on a laptop screen
Impact measured from week one

Start with a discovery sprint

Two to four weeks to a validated scope, architecture and estimate. Fixed fee, credited against the build.